The staff was friendly and accommodating. The room was clean and big enough for two people. They also use eco-friendly materials. The garden in the middle of the hotel is a real added value for a quiet moment with a drink. The location is ideal, as well. We wish we could have stayed longer.
Secret Garden is a hidden gem in Tulum’s hotel landscape. Clean and well-appointed rooms are simple yet warm and inviting. Add in the generous and friendly staff, and you have a real winner. And, I can say all of that as someone who has been visiting Tulum for over 20 years.
The hotel is located just two blocks from the main street, close to restaurants, bars, shops. They cleaned the room every day; you can drink purified water, and prepare tea or coffee next to the front desk anytime you want. Our host Jorge help us to book a tour of Sian Kaan national reserve that was amazing, thank you, Jorge, for making our stay unforgettable.
Our stay at Secret Garden was relaxing. Rooms med our expectations & staff was very helpful/friendly/supporting. At arrival – the check-in was quick and informal. Also, we were given an introduction to Tulum and what to see/prioritize.
I stayed here for three fabulous nights. The hotel is a beautiful setup with trees and an outdoor courtyard that serves as the main “lobby.” It doesn’t feel like you’re in a hot, humid climate when there.
The staff was amazing and accommodating with their flyboard cozumel mexico suggestions. The location couldn’t be better— walking distance to the bus station for when you arrive, the best little restaurants are also all a short walk away, and you can rent bikes to take to the beach. Can’t be beaten!
All in all, one of our favorite stays during our Mexico round trip. Although we didn’t book breakfast, they offered bread and jam as well as cereals for free. Furthermore, there was free access to drinking water all the time. The front desk team was always very kind and willing to help. If you like dogs, you will fall in love with little Vanilla and might have to scratch her belly. We can highly recommend secret garden Tulum und hope to come back one day!